Shipping policy

This policy applies to orders shipped to the 48 contiguous US states and DC. We do not ship to Alaska, Hawaii, US territories, APO/FPO addresses or outside the United States.

A. Shipping costs

Free shipping on every order.

B. Processing and delivery time

Processing time is 1–2 business days (Monday to Friday). Shipments then typically take 3–5 business days. The order closing date is 05:00 PM Eastern Time (New York).

C. Tracking

When your order ships, we email you the carrier and a tracking number.

D. Address change

The delivery address cannot be changed after shipping. Contact us within 24 hours of placing your order at support@fitmyshower.com.

E. Cancellations

You can cancel your order at any time until it ships. Once shipped, our Refund Policy applies.

F. Damaged packages

If a package arrives damaged, contact us with a photo: we send a free replacement.

Questions? Email support@fitmyshower.com. We reply within 1 business day (Monday to Friday, US Eastern Time).